Returns and Shipping
Due to the Sexual Nature of our Products, all sales are final.
Due to the intimate nature of our products, we are unable to accept returns for most items. While we only carry high quality merchandise from the world’s leading manufacturers of adult products, we do occasionally receive defective merchandise. This is why we make sure to battery test anything that requires batteries, to make sure it is working before you leave the store. If it doesn’t turn on or work properly we immediately dispose of the item and find you a replacement. You have the option to not allow our staff to battery test your toy, but if you take it home and it doesn’t work we can not take it back. Please allow us to do everything in our power to make sure you go home with the perfect item, and in perfect working condition!
You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.