FAQ

1.) Will my order be shipped discreetly?
​Yes, all orders are shipped in plain box/packages. The return address on the shipping label is from 'Southern Distributors'. There is nothing on the box/package that is related to what you ordered.

2.) Will my order be billed discreetly?
​Yes, credit card statements will say your purchase was from 'Southern Distributors', nothing adult related. Under no circumstances do we sell or share your personal information.

3.) What method of payments do you accept?
​We accept Visa, Mastercard, Discover, Amex, and PayPal.

4.) When will my order ship?
​All orders placed by 11:00am Eastern Time will be shipped the same day. Our retail store, Eros Adult Boutique, is open 7 days a week and our shipping dept is open 7 days a week. Orders after 1:00pm on Friday usually ship the following Monday morning.

5.) Where is my order?
​Your tracking number will be emailed to you within one business day of placing your order.

6.) Is your site secure?
​Yes, we offer a fully secure PCI compliant checkout for your security.